FAQs | Sri Lanka Inbound Travel Information

Frequently Asked Question

General Question

We’ve compiled answers to the most common questions travelers ask before booking their trip. If you need more assistance, our support team is always ready to help you design the perfect travel experience.

How do I make a booking?

You can make a booking directly through our website. Select your preferred destination, travel dates, and tour package, then fill in your traveler details.
A 50% non-refundable deposit is required to confirm your reservation.
Once payment is made, you will receive a confirmation email.

What payment methods do you accept?

Are there any hidden fees or charges?

Can I cancel or modify my reservation?

What travel documents do I need?

Travel requirements vary by country, but most travelers will need:

A valid passport (minimum 6 months validity)
Visa or entry permit (depending on nationality)
Proof of mandatory travel insurance
For detailed guidance, please check your destination’s official immigration website or contact our team.

Can I request special assistance for my trip?

What happens if my flight is delayed or canceled?

Do you offer customized tour packages?

Didn’t find the answer you’re looking for?
Feel free to ask us anything — we’re here to help.

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