At Theji Tours, We Craft Authentic Travel Experiences Across Sri Lanka With Care And Responsibility, Connecting You With Nature, Culture, And Local Communities While Leaving A Positive Impact.

Our Contact

  • No 14/A, Presidents Bungalow Road, Embilipitiya
  • +94 70 222 2433
  • info@thejitours.com
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Privacy Policy

Last Updated: 23 November 2025

At Theji Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, make an inquiry, or book a tour with us.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, phone number, email address

  • Country of residence and nationality

  • Travel dates, travel preferences, group size

  • Pickup and drop-off locations

  • Passport or ID details (only when required for tour permits)

1.2 Booking Information

  • Selected tour package

  • Accommodation requests

  • Special requirements (meals, accessibility, etc.)

1.3 Payment Information

  • Payments are processed through secure third-party gateways

  • We do not store or access your card numbers

1.4 Technical Data

  • Device type, browser type, IP address

  • Pages viewed, time spent, and interactions

  • Cookies and analytical tracking data

2. How We Use Your Information

Your information is used to:

  • Process inquiries and confirm bookings

  • Provide transportation, guides, and travel services

  • Tailor tours to your preferences

  • Communicate updates, reminders, and service notifications

  • Improve our website, customer support, and overall service quality

  • Maintain safety and meet legal requirements

3. Sharing Your Information

Your data may be shared only when necessary with:

  • Professional drivers and licensed guides

  • Hotels, activity providers, or service partners

  • Secure payment processors

  • Government authorities when legally required

We do not sell your information or share it for advertising.

4. Data Protection

We apply global-standard safeguards such as:

  • Encrypted communication

  • Secure servers

  • Limited internal access

  • Safe third-party integrations

While we take strong precautions, no online system can be guaranteed 100% secure.

5. Your Rights

You may:

  • Request access to your data

  • Ask to update or correct your information

  • Request deletion where legally allowed

  • Withdraw consent for communication

  • Ask how your information is used

Contact us anytime at info@thejitours.com.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices

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