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Payment Policy
Cancellation & Refund Policy
At Theji Tours, we understand that travel plans may change. Please review our cancellation and refund terms carefully.
1. Cancellation 30 Days or More Before Arrival
100% of the total booking amount will be refunded.
3.5% of the total cost will be deducted as bank/transaction charges.
The refund will be processed within 14 days from the cancellation date.
2. Cancellation Less Than 14 Days Before Arrival
50% of the agreed total price will be refunded.
The refund will be processed within 14 days from the cancellation date.
3. No-Show
In case of a no-show (guest does not arrive on the scheduled date without prior notice), no refund will be issued.
Additional Terms
All cancellations must be made in writing (via email or official communication).
Refunds will be made to the original payment method.
Bank charges and international transfer fees (if applicable) will be borne by the guest or tour agent.